The Fort Lauderdale headquarters of home-based travel agencies Dream Vacations, CruiseOne® and Cruises Inc.® celebrates its network of travel agents this week, Oct. 8 – 12, 2018, with a “Travel Agents Are Our World”-themed Customer Appreciation Week. The network of agents received a surprise video message last week announcing the initiative.
“It is important for our headquarters team to create new and innovative ways to engage with our home-based travel agents so they feel like they are in business for themselves, but not by themselves,” said Dustin Jones, vice president of engagement. “Because our National Conference is one week away and provides such a valuable in-person platform for recognition, we felt it was vital to launch this initiative now so we can demonstrate our thanks and appreciation to our entire network at once.”
Pictured above from L to R are: Sean Tolkin, director of corporate development; Rosemarie Reed, vice president of marketing & strategic partnerships; Sandi Szalay, vice president of information technology; Drew Daly, general manager of network engagement & performance; Debbie Fiorino, senior vice president; Brad Tolkin, co-chairman/CEO of World Travel Holdings; Joelle Delva, vice president of operations; and Dustin Jones, vice president of engagement.
Throughout the year, the headquarters team at Dream Vacations, CruiseOne and Cruises Inc. demonstrate that they care more about their network of agents and their success by investing in them and launching new programs to help them better run their business, such as corporate headquarters fully funding more than $4 million in marketing and exclusive promotions, Groups Concierge and more. Customer Appreciation Week is designed to celebrate travel agent achievements and their customers, while driving sales growth for their business.
- “Customers Are Our World” Exclusive Consumer Promotion – Offering up to a $300 onboard credit on select cruise lines, that is combinable with #ChooseCruise promotions.
- Recognition – Unique individual travel agent milestones and accomplishments will be celebrated throughout the week.
- Special Delivery – A custom direct mail piece sent to the more than 2,000 franchise owners, associates and independent agents in the network with a special message from the Dream Vacations, CruiseOne and Cruises Inc. Leadership Team.
“Our hope is that we inspire our network of travel agents to use their own creativity and thank their clients by hosting their own individual Customer Appreciation Week,” added Jones. “It is the perfect opportunity for them to not only show their thanks, but also demonstrate the value that using a travel agent provides such as combining our exclusive promotion with Cruise Line International Association’s #ChooseCruise offerings.”
Travel professionals who would like to be part of this travel agency network can visit www.DreamVacationsFranchise.com to learn about franchising with Dream Vacations and CruiseOne, and www.SellCruises.com to learn about becoming an independent vacation specialist with business opportunity Cruises Inc.