Loews Regency New York Hotel, a leading hotel in Midtown Manhattan, was honored recently with two Hotel Experience Awards (HEA) – Best Concierge Service and Best Overall Experience. Receiving the awards (pictured) are Loews Regency New York Hotel Concierge Team Members (L-R) Ela Orosova, Robert Rozko and Kathleen Nugent-Harris.

Loews Regency New York Hotel has defined Park Avenue hospitality from the moment it opened its doors in 1963. Seamlessly blending iconic Art Deco design with modern sensibilities, the spaces, Regency Bar & Grill, and 379 guestrooms and residence style suites craftily merge form and function to compliment 50 years of service expertise.

“We pride ourselves on providing our guests with an authentic hospitality experience and exceptional service is a large part of that,” said John Maibach, Managing Director. “On behalf of the entire hotel, this recognition is truly an honor and we are all very proud of our rock star concierge team.”

The Hotel Excellence Awards recognizes hotels and the qualities and characteristics that define superior service and achievement in New York City’s hospitality industry. These qualities are divided into eight categories and are selected by the readers of Where New York and IN New York magazines; and the Silver Plume Awards, which honor and recognize exemplary customer service in the Hotel Concierge and General Manager community, as chosen by their peers.

Loews Regency New York Hotel, www.loewshotels.com/Regency-Hotel