The Breakers Palm Beach has announced that Stephanie Coffield and Tiffany Eckes have been appointed Sales Managers – Travel Partnerships. As key outreach ambassadors for the oceanfront resort, they are responsible for servicing and managing accounts for the luxury travel industry, while supporting the company’s International Sales Offices. Originally from Australia, Stephanie graduated from Victoria …
Brand Keys (brandkeys.com), a leader in brand loyalty and emotional customer engagement, released their Silver Anniversary Customer Loyalty Engagement Index (CLEI). The 2022 survey – recognizing brands that have held the #1 spots for loyalty for a decade or more and Travel sector leaders – revealed a radically widening gap between customer expectations and brand …
The Caribbean Tourism Organization joins the rest of the Caribbean in mourning the loss of Dr. Jean Holder, the father of regional tourism development. The late Dr. Holder spent more than 30 years of his professional life leading the development and expansion of the sector that would become the region’s main foreign exchange earner and …
The Caribbean Tourism Organization (CTO) remains positive about the continued rebound of the tourism industry even in the face of the uncertainty caused by the ongoing pandemic. Over the past eighteen months, Caribbean destinations, without exception, have shown their resilience in creating strategies for recovery, incorporating frequently updated travel protocols, and collaborations with regional and …
The St. Kitts Tourism Authority has announced the appointment of Ellison “Tommy” Thompson as CEO. In this role, Thompson will lead international marketing efforts for the destination, with a focus on trade and airline relationships; earned, paid and owned media; partnerships; and stakeholder communication. Thompson will focus on leisure and cruise, two perennially high performing …
The Connecticut Department of Economic and Community Development (DECD) has announced Noelle Stevenson as the new Director of the Connecticut Office of Tourism. Stevenson has more than two decades of executive leadership experience in destination marketing organizations, with experience in entertainment, cultural and lifestyle tourism. She has been responsible for marketing, advertising, brand strategy, public …
Central Holidays announced the expansion of its sales team with the promotion of travel industry innovator, Margie Bell (pictured), CTC, who has been tapped to steer national sales growth as Vice President of Sales; and the new hire of 20+ year industry pro Roni Astrachan to serve as the travel brand’s Regional Sales Director for …
As many travel experts ponder whether the new Omicron variant will crash holiday travel plans, a recent survey by Medjet (run in mid-November, sent out to an email opt-in base of over 60,000 travelers), showed that prior surges and variants didn’t have travelers rushing to cancel plans. Medjet also announced, as of close of business …
Explora Journeys, the new luxury brand of MSC Group’s Cruise Division, has announced a further strengthening of its commercial team through six new appointments in global as well as regional roles in Continental Europe, the Americas as well as the UK and Ireland. Michael Ungerer, CEO Explora Journeys, said: “We have assembled a fantastic, diverse …
Days after the U.S. reopened its land and air borders to vaccinated international visitors, U.S. Travel Association released its biannual forecast which shows an uneven recovery for the international inbound and business travel segments, while domestic leisure travel has returned to near pre-pandemic levels. The forecast, based on analysis from Tourism Economics, projects that domestic …
