The Fairmont Royal Pavilion has announced that the hotel will reopen its doors to guests and visitors on November 1, 2020. This includes select guest services and food & beverage options.
“The hotel’s top priority remains the safety, care and well being of our Fairmont Royal Pavilion family. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are,” said Jean-Christophe Martinez, General Manager, Fairmont Royal Pavilion. “Today, this means keeping our guests and employees safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry. For generations, we have been a proud-standing member of the community, and during these unprecedented times the spirit, passion and determination of our Fairmont Royal Pavilion family has truly shown through.”
The new operational standards being implemented at the hotel and at Fairmont properties across North & Central America were developed and vetted by a team of expert advisors to ensure maximum efficacy in preventing the spread of all viruses and pathogens, including COVID-19, with oversight by Bureau Veritas, a world leader in testing, inspections and certification; Dr. Amesh Adalja, Senior Scholar at the Johns Hopkins University Center for Health Security & fellow with the Infectious Diseases Society of America; and Ruth Petran, Ph.D., CFS, Senior Corporate Scientist, Food Safety and Public Health, for Ecolab, global leaders in cleaning and hygiene, and trusted advisors to the CDC.
At each touchpoint along the guest journey through the resort, extensive measures are being taken to protect guests and employees, including physical distancing; mandatory screening for all guests and employees, which may include a temperature check; masks provided to guests and worn by all employees; increased frequency of cleaning & disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19. Hands-on training for all employees, a dedicated on-property rollout committee and a formal audit program, validated under the global ALLSAFE Cleanliness label, ensure initial and continued compliance.
“As we welcome our friends, family and community back to the hotel, please be assured that we are looking ahead, through and past the COVID-19 pandemic, to ensure that our valued guests and employees will always be looked after with the highest degree of safety, care and comfort,” shares Mr. Martinez.
For additional information on Fairmont Royal Pavilion’s and Accor’s commitment to helping its communities stay safe and well, please visit ALLSafeandWell.com In order to help travelers book with confidence, flexible rates are always available for booking, allowing change or cancellation up to 7 days in advance of arrival (21 days for the festive season).