Delta Air Lines has been awarded ‘Best Flight Experience to Africa’ by Executive Travel Magazine’s readers for the second consecutive year. Delta won gold status ahead of South African Airways and British Airways in the magazine’s Leading Edge Awards 2013. The annual awards recognize travel providers that offer innovative, high-quality products and services to business travellers.
“We continue to invest in our customers’ experience by enhancing our onboard product with the roll-out of our fully flat-bed seats as well as improving our airport facilities with the new state-of- the-art terminals both in New York and Atlanta,” said Perry Cantarutti, Delta’s senior vice president for Europe, the Middle East and Africa. “Since launching service to Africa in 2006, we have grown from 22 weekly flights between the African continent and the United States to 50 this summer which reflects that our customers value the service we offer.”
Delta’s BusinessElite customers flying on services to and from Johannesburg and Nigeria benefit from 180-degree, fully flat-bed seats, as well as on Demand in-seat entertainment. The flat-bed seat will be rolled out to Accra and Monrovia by the end of 2013 and across Delta’s international network will be completed by 2014.
Delta also offers Economy Comfort on all its Africa flights. Customers flying in Economy Comfort benefit from up to four additional inches of legroom for 35 full inches of seat pitch and 50 percent more recline than Delta’s standard Economy class seat.
Delta will also begin the rollout of onboard Wi-Fi across the international fleet in 2014 adding to the existing Wi-Fi services available on all of Delta’s domestic U.S. fleet.